Payment Policy

An order can be placed on our Website and also our Mobile application and choose any of our modes of payment available . In case of payment is done offline, Buyer needs to pay the invoice amount in cash / coupon / card at the time of delivery of the Product at its doorstep/preferred location.

The address details should be accurately be mentioned in the order form, for their preferred delivery location, for , which if any errors/misappropriation happens, the “KPG Bazaar ” shall not be liable or responsible for any loss or damage arising directly or indirectly to you.

All products shall be sold in Indian Rupees either at Maximum Retail Price or at seasonal offers (with the taxes) as the “KPG Bazaar ” feels to do so. There shall be promotions/discounts at seasons as decided and done by the sole discretion of the “Company”. No other form of currency shall be facilitated the transaction.

Prices and taxes thereon in respect of all products are subject to change without prior notice from time to time according to the market fluctuations, even though not on daily basis, but as and when the situation arises and the cases may be. Yet we shall strive to provide you our services at the best prices we can afford on our Website and Mobile application. Discounts and offers may vary from time to time and it is the discretion of the Company to make themselves avail for the offers according to season and outside market fluctuations. In case of products such as Fresh Food, Vegetables and Fruits etc. the delivered weight may have variations due to weather changes, but products shall be billed accordingly on the actual weight.

Despite our best efforts, there may be an instance of mispricing of items in our catalogue/offer on our ‘website’ and our mobile application. However, we ensure to verify the prices as part of our dispatch procedures. If a product's correct price is lower than our stated price, we charge the lower amount and send you the item. If a product's correct price is higher than our stated price, you may return at the time of delivery or we may not supply the product unless the problem get resolved and if you do not want to purchase the Product in such higher price we shall cancel your order and refund you the amount paid by you for such canceled transaction as per existing refund policy.

The User/Customer agrees and acknowledges that the payment procedure may call for and require additional verification or information from the User/Customer and it is their undertaking to provide complete, correct and proper information.

The company uses third party payment providers/Payment Gateway, to receive payments from User/Customer. Company is not responsible for delays or erroneous transaction execution or cancellation of the subscription due to payment issues. The Company takes utmost care to work with the third-party payment providers/payment gateway, but does not control their systems, processes, technology and workflows, hence cannot be held responsible for any fault at the end of payment providers.

The “KPG Bazaar ” offers the User/Customer, multiple payment options both online and offline, however, it shall reserve its right to add or delete any mode of payment without any prior notice.

Offline Payment option:- Cash on Delivery (CoD) – This Payment option, can be available only for maximum value for orders from Rs. 500 The Customer/Buyer needs to make payment in cash to the delivery person at the time of receipt of delivery of the products at its delivery location.

Online Payment option:- An EDC machine shall be available with the delivery person to facilitate for the Credit / Debit Card payment at the delivery location . However , if network connectivity becomes or if there happens to be any technical glitch or if it does not work due to any other reason you shall make the payment by cash.

Acceptance and our online payment modes include:

1. Credit Cards

2. Debit Card

3. Net Banking

4. Wallet Payment

We accept all major credit/debit cards issued in India. Customers may be asked to submit a copy of their photo identity as proof. The “Company” is not liable for invalid /denied transaction upon the card details provided. It is the total liability of the customer to provide accurate and genuine details. However, the “Company” reserves its right to deny acceptance of any card payment at times, at unprecedented situation arises without any prior notice. International credit/debit cards are not accepted.

The “KPG Bazaar ” reserves its right to fix price of their products in the Website and Mobile application without any notice. Prices stated at the time of an order placed shall apply in respect to that order.

In cases where the payment does not get successfully communicated to our system due to some network or technical issue , the order shall not be processed and shall be refunded. The refunds shall be processed after deducting the charges incurred by the Payment Gateway.

The User/Customer acknowledges through the damages, interests, claims etc. resulting from not processing a transaction or any delay in processing a transaction is not the liability or the fault of the “KPG Bazaar ” and it is beyond the control or limits of the “KPG Bazaar ”.